IntercityHotel Salalah

Perfect location I had the pleasure of meeting Sumaia, the receptionist at the hotel, and I must say she truly made my stay unforgettable. From the moment I arrived, she welcomed me with a genuine smile and such warmth that immediately made me feel at home. She is extremely professional, polite, and attentive to every detail. No matter how busy the reception was, she handled everything with calmness and efficiency, always making sure that guests were comfortable and satisfied. What impressed me most was her patience and kindness—she answered all my questions, gave me helpful tips about the city, and went out of her way to assist with every request. It’s rare to find someone who combines hospitality, professionalism, and genuine care the way Sumaia does. She is without doubt an asset to the hotel, and I believe many guests will remember their stay because of her outstanding service. Thank you, Sumaia, for making my experience so smooth and pleasant—I truly appreciate your efforts. 🌟

We initially encountered an issue with our room as it had a noticeable damp smell. However, upon calling the front office, they promptly worked to find a solution and provided us with a much better room. Jerome, in particular, made our stay exceptional. He offered great recommendations on tourist spots and dining options and frequently checked in to ensure we had everything we needed. Thanks to his outstanding service, our experience was fantastic, and we will definitely be coming back.

The hotel was good for the amount paid... It was a clean environment and the people there as well as the staffs were welcoming... The breakfast was also nice where they also served indian food as well... I wanted to go to the swimming pool and gym....but unfortunately couldn't make it as I had limited time...so I can't comment on it... Overall it was a good experience... This location is at the centre...there is K M trading (Shopping Centre) nearby which is a walkable distance... It is a city and to travel to other tourist destinations it would take around 1 hour each...

The location was good.Room was clean.Staff were very good in dealing. They allowed us to do late check out.

The hotel was excellent and the location was fantastic! Center of the city and easily accessible to shops, restaurants, etc. The hotel was also very clean and the staff were wonderful!